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Your data

Remove my store

You can remove your email address, or your whole store, from our database. It is free. No reason is asked.

What do you want to remove?

This is the address that will be removed. We send the confirmation link to it.

What happens next

  • We send a link to the address you gave. It works once, for 7 days.
  • The link opens a page with a button. Nothing is done until you click it.

If you remove your email address

  • As soon as you click, the address is erased from every store record where it is the contact email. The records stay.
  • We do not take it again. Our crawler skips it if it finds it again, and the API no longer returns it.
  • We keep only a coded fingerprint of the address, not the address itself. That is how we recognise it.

If you remove your whole store

  • As soon as you click, the store disappears from our customers' results. Our crawler stops visiting it.
  • 30 days later, its data is erased from the database: we keep only the domain name and the date it was added. This delay lets us undo a removal made by mistake or by abuse. If a backup copy still holds this data, it is deleted within the following month.
  • We keep the domain name on an exclusion list, so the store is not added again.

Limits against abuse

  • One confirmation email per request every 24 hours. At most 5 emails per mailbox every 24 hours.
  • Past 50 stores removed in 24 hours, or 5 for the same requester (the same webmail mailbox, or the same email domain), the request waits for a person on our team to approve it.

Block our crawler too

To stop our crawler from visiting your site, add a rule to your robots.txt file. See how.

Your other rights

You can also ask to access or correct your data. Read our privacy policy.

Where does our data come from? See the sources.

A question? hello@ecommerce-leads-database.com